Complaints or problems?
Do you have a complaint about a course, a lecturer or a test? Sirius can help you! In cooperation with the management teams, Sirius guards the quality of the studies Public Administration, Health Sciences, Management, Society & Technology and European Studies. Sirius frequently contacts lecturers and the study management team, so we can easily draw attention to complaints and other questions. So do you have a complaint or other difficulties, do not hesitate and send an email to firstname.lastname@example.org or come to the Sirius Office.
All your complaints will be treated confidentially and lecturers nor the management team will be informed without your permission.
- Make an appointment with the lecturer yourself. Often, lecturers are willing to talk with you about the complaint and maybe you can search for a solution yourselves.
- Ask Sirius for help. We can present the problem at the management team if you want to and can search for a solution together.
- Finally you can make a complaint at the exam committee. Click here for procedures and contacts.